Shipping policy
Thank you for shopping with Cygorio. We are committed to processing and delivering your orders safely and efficiently. Please read our Shipping Policy below for information about order processing and delivery.
1. Order Processing
Orders are generally processed within 1–3 business days after order confirmation.
During sales, promotions, holidays, or periods of high order volume, processing may take a little longer.
2. Delivery Time
For orders within Pakistan, the estimated delivery time is generally 3–7 business days.
Delivery times are estimates and may vary depending on your location, courier service, weather, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Cygorio may offer free shipping or shipping discounts from time to time. Any such offer will be subject to the terms displayed on our website.
4. Shipping Address
Customers are responsible for providing a complete and accurate delivery address and phone number.
Cygorio is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
5. Order Tracking
Where tracking is available, tracking information may be provided after your order has been shipped.
Please allow some time for the tracking information to become active after dispatch.
6. Delayed Orders
If your order is delayed beyond the estimated delivery period, please contact us so we can assist you in checking the status of your shipment.
Delivery delays caused by courier services or circumstances beyond our control may occur.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.
We may request photos or videos of the package and product to investigate the issue and provide an appropriate solution.
8. Failed Delivery
If a delivery fails because the customer is unavailable, provides an incorrect address, or refuses to accept the order, the package may be returned to us.
Additional shipping charges may apply if the order needs to be shipped again.
9. International Shipping
Cygorio currently focuses on deliveries within Pakistan.
If international shipping becomes available, applicable shipping charges, taxes, customs duties, and delivery terms will be communicated at checkout.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Cygorio
Email: cygorio.storee@gmail.com
Phone: 03225679576